There are questionable workers in every industry and with horror stories making the news, you will want to find a qualified and reliable professional. From traders who haven’t shown up, to those who leave work incomplete, how can you ensure your chosen plumber is the best choice for the job?
Look for reviews and recommendations online
If you have found a potential plumber, make sure to do a full background check by reading online reviews. Ensure these are mostly positive reviews and that you are satisfied the expert is reliable and competent.
There will of course be some negative comments or reviews, and these are expected as some customers are more difficult to please and critical than others. Consider checking a range of online resources as well as social media. Also, ask friends and family for recommendations.
Look up a plumber the old-fashioned way
Even though search engines such as Google can provide customers with information, some people, especially older customers, may want to use a telephone directory to obtain this information. The professionals will be listed alongside their phone numbers.
Online directories show a list of approved plumbers
You can search an online directory for a suitable professional and this will showcase those plumbers who are registered with a trade body such as the Association of Plumbing and Heating Contractors (APHC), the Chartered Institute of Plumbing and Heating Engineering (CIPHE) or those on the Gas Safe Register.
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Compare rates and get quotes over the telephone
You can contact plumbers directly and ask for their rates. However, bear in mind that the cheapest option will not necessarily be the best.
Customers can expect a written quotation that outlines the charges involved, and how and when to pay. The quotation should be presented in a professional manner, along with the terms and conditions.